Comments on: NetTalk TK6000 Review – Can it Take Over Magic Jack?

By: Sudha

Sudha — Wed, 07 Dec 2011 08:32:24 +0000

We are a web developmen company based out of India. We have been using magicjack for the last two years, but are facing some severe problems with the connection and voice quality.We want to switch to NetTALK now, we hav ecome across some really positive comments and feedback about this newly launched voip service.

By: Tom

Tom — Fri, 28 Oct 2011 14:48:51 +0000

I thought Magic Jack was a good idea until I tried to renew the service. We did just what they promote… cut the landline. After the first year, I signed up for the discounted five year plan using my credit card on-line. Abruptly, the service was cut off. Magic Jack does not have a customer service telephone line. The best you can do is use their on-line “chat”. Each of the three “Chats” I had with people identified as their top 10% service representatives resulted in nothing more than “Your account is under review and you will receive an Email”. Never receiving an Email… I had another on-line “Chat”. When I questioned whether there was really anyone reviewing accounts, I was told that the payment I made was going to be credited back to my credit card.

Magis Jack’s good idea product has definitely gone bad!

By: Alvin

Alvin — Tue, 13 Sep 2011 17:18:31 +0000

I’ve been using MagicJack for over 4 years now. I owned 4 of them. I will never go back with them after Nettalk. Nettalk is far better. Magicjack is crap. Nettalk works a lot a better. It only took me less than 5 minutes to set it up. Magicjack is a scam too. They are reviewing my account for no reason from them and I’m unable to extend my subscription. So I’m stuck with the Magicjack doggle.. Nettalk is far better overall and it just works. No More MagicJack for me!

By: Lou

Lou — Sat, 16 Apr 2011 06:17:37 +0000

So I’ve been reading all the back and forth between MJ users and NT users and by the sounds of all the posts on all the sites i’ve been to, it appears to me they are of the same quality, low cost electronics – both seem to have their fair share of failures and aside from software features from the home office, compatible to each other. I’ve been a Vonage user for the past 4 years, prior to that was using my cable company so i’m used to the sometimes garbled conversation that happens when your internet connection is questionable. So I opted to try the NT device – purchased 2 of them – one for my home in the States and one for my apartment in China – Like I did with Vonage in the past.

I have to say that so far (1 day) I’m impressed, I was able to pick a phone number in my township on long island, set up – well that took a little longer than I thought. Being an IT guy I had to totally rebuild my router and was not pleased about that – reduced security to make it function – but was able to make it work well in my DMZ. only made a few calls so far – quality is outstanding compared to Vonage. I’m interested to get to the inner workings of the device, so if anyone figured out the user name and password to the device – kindly share it.

By: David

David — Fri, 15 Apr 2011 00:46:53 +0000

I purchased my first NetTalk Duo several months ago and issues with the call quality. When I discussed the problems with tech support they were very helpful. After running a couple of tests, I found the problem was NOT with the NetTalk but with my service provider. To verify this I tested the NetTalk Duo on different high speed Internet service and it worked great. The call quality was equal to or better than most cell phones. Since the device would not work well with my high speed ISP, I opted to return it within the 30 day trial period. According to the USPS tracking number, NetTalk received the package 3 days after I mailed. My refund was promptly returned to my credit card within 7 days. Don’t hesitate to check out NetTalk Duo if it doesn’t work out for you, they will promptly refund your money. It’s also now available at Wal-Mart — if it doesn’t work return back to the store for a refund.

By: steven

steven — Mon, 28 Mar 2011 07:41:07 +0000

It’s a piece of shit. It has static. The call quality is pathetic. There’s no phone numbers available, and it’s run by a bunch of fly-by-nights with no assets. They’ll be bankrupt soon. We’re a real company with the best network and best software.
give it a rest Dan Borislow you and your company keep changing making promisess you cant even keep,
the reson why is that when i payed for magicjack knowing i had free calling pluse free confrence calling, then your promise went down the tube when you changed your software. now when i make a local call ymax pics it up and says its in international call, the only bull shitter here is you,

By: Billy Helms

Billy Helms — Wed, 16 Mar 2011 16:27:45 +0000

I would love to try your product. I tried Majic Jack and was completely disgusted with everything about it.Call quality completely sucked when it worked at all (i have high speed), and as soon as the little warranty ran out, it burnt up.I wouldn’t recommend it to ANYONE.Your product really great,except for this:

George says:
March 9, 2011 at 11:02 am

Be careful with nettalk deals, Even thou they says unlimited calls, if you minute goes above 5000 minutes a month. you will be placed to a business plan and need to pay for each minute you call, and you do not have a option to swith back.That’s unacceptable, if it wasn’t for that, i see no problem with it what so ever.

By: George

George — Wed, 09 Mar 2011 15:02:27 +0000

Be careful with nettalk deals, Even thou they says unlimited calls, if you minute goes above 5000 minutes a month. you will be placed to a business plan and need to pay for each minute you call, and you do not have a option to swith back. I got screwed up with knowing this information which is not highlighted in the ads. So be careful.

By: Kevin

Kevin — Sat, 05 Mar 2011 15:25:21 +0000

I have bought both magic jack and TK6000. the magiccrap died in 3days. I have been using my ‘lifetime’ calling on my TK6000 for a few years and only had one problem which when I called NetTalk support they sent me a label and I shipped it to them two days later I got back a completely reconditioned unit with new cables and new jacks installed. I only wish they had installed a small fan in it as it gets a bit warm while on. But all in all it is the best use of a Benjamin I ever threw down. While my friends are paying AT&T $60-80 a month I laugh because my services are better.

By: Linda

Linda — Sun, 27 Feb 2011 20:40:46 +0000

I’m wondering whether anyone knows whether you can use an EVO hot spot as your internet connection for the NetTalk?